Our safer driver cannot wait more than 15 to 20 minutes as this will let our other clients down. The additional charges after 20 to 50 minutes will be 20 AED after that per hour 45 AED.

Canceling the trip after the arrival of our driver at your pickup location will be charged the full amount of the trip.

The driver or the company is not responsible if the vehicle has a black film or tinted in case caught by the police.

The Driver’s responsibility is limited to driving the customer to the destination specified by using his/her own vehicle.

Any accidental damage will be covered by the owner’s car insurance.

The Customer has to agree that the vehicle is properly covered by insurance.

The acceptance of the service constitutes an acknowledgment by the customer that they have read and agreed to the foregoing terms of service.

The company or driver is not responsible for any articles left in the vehicle by the customer before, during and after the service.

The driver has the right to stop the car and discontinue the service once the customer misbehaves with him in any way that could endanger the life of both the customer and the driver.

In case of an accident, SaferDriverUAE is not responsible for the same but we will assist you to claim insurance as per your car insurance policy.

The customer should have a valid document of the car.

The customer agrees that in order to ensure both his/her and the driver’s safety on the road, he/she will not cause any distraction while the service is in progress.

The company or driver assumes no liability for fire, theft, losses or damage of any personal belongings in any case

In no event will it assume liability for damage or injury sustained through faulty brakes or poor condition of the vehicle or its part.

A customer has to agree to the terms of service before the journey begins.

If the customer wants to change the time of pick up, he/she should inform the management team 45mins earlier of the booking.